Steepster Bug Status Thread
Maybe this is just part of the functionality of the Dashboard which we haven’t had for… close to a month now? But I’m no longer getting e-mail notifications for comments left by others on my tea posts like I used to.
I think you are right, because I have been missing people’s comments on my notes, or replies to my comments. Very annoying. And of course, when I comment on a note from years ago, nobody notices at all, unless they happen to be searching for that exact tea, and writer, and checks the comments.
Yes, I also sent a private message yesterday to someone who isn’t on Steepster frequently and have a sneaking suspicion they probably never got an e-mail informing them of the PM, so who knows when (or if!) they will see it.
Mastress Alita, I haven’t been getting emails when discussion posts have been updated, so I suspect you’re right.
I just got this reply:
Our Tech Team reached out with a follow-up question.
They said, “Do you know exactly how to describe the dashboard issue?” They’re asking for explicit information so they can attempt to replicate the issue you’re reporting.
Thank you for being so helpful!
Well… This certainly doesn’t inspire much confidence… ^^’
I did give a detailed response but the fact that the dashboard is empty seems like a pretty obvious issue ha ha.
Obvious if you’re logged in and follow someone. If they don’t have dummy logins here, it would be hard to re-create such issue for them.
Exactly, as Martin says, if you join the site and don’t Follow any other users, I imagine your Dashboard would always be empty.
Agreed, they’d need a dummy login to figure this out. However, this has been an issue in the past and they’ve always been able to fix it. I wonder what’s different this time. Is anyone else finding that Steepster is slow to load today?
Also, I remember there being a way to view tasting notes without the dashboard, but I’m not sure what it is. I’m not having much luck with Explore.
Tech Guidance The dashboard IS loading, but it is NOT displaying the user’s notifications And without that, we have no way to view notifications. If there was a button at the top of the dashboard template for notifications, that would help. [By notifications, we mean a listing of new tea notes posted (chronologically) for only those users we are following, plus any comments added to those tea notes, plus discussion topics which have new postings for which we have participated in the past. This is distinct from the notifications that might be emailed to us if indicated in our user preferences.]
Yes the site is verrrry slow today. Very frustrating.
View notes (for Leafhopper) From the (mostly empty) dashboard page: What I’ve been doing is clicking “Explore” at the top of the page, then clicking “Browse>” at the bottom of the page. Note that this produces a chronological listing of all newly posted notes regardless of whether you’ve followed the person posting it. It would be nice if it was filterable via a toggle for those being followed. It would also be nice if it was optionally sortable by alphabetic username, by date, and by “recommended” flag.
I just go to steepster.com/recent to see tasting notes when the dashboard is down. But those will be from everyone, not just those I’m following. (I hope this comment will actually post… sometimes comments I make actually disappear now.)
TeaEarleGreyHot, thanks for the explanation. I can see tasting notes now, though it’s not as good as the old dashboard. I hope they’ll bring that back sometime.
Yay! Steepster appears to be working! I’m so glad they fixed whatever was wrong.
ETA: I spoke too soon. The dashboard is showing notes from three weeks ago and is not updating with new notes.
Yes, it is showing up now. But for me it is not yet showing the activity for the past 21 days. Hopefully it is just a matter of a database update or refreshing of something. Hopefully by tomrw morn it will be all caught up!
Strangely I see some recent notes (Keemunlover and Chi-Town Anglophile) but not others (Kaylee). But hey, at least it’s progress!
I wrote a test note and it did show up, so yay!
I think that those 3 weeks of notes will never appear to the dashboard; but most importantly they are saved and available.
For what it’s worth, last night, I went back to one of my older notes from 20 days ago and edited it slightly, to see if that would cause it to show up in the dashboard. It did not. I did this again today, and added a comment as well, with no success.
My most current Dashboard item is “Cameron B. drank Lam Dong Silver Oolong by Tonkin Handicraft” posted 20 days ago. I can still see the “new” ones on the Explore > Recent page, but they aren’t filtering to my Dashboard. I cleared my browser cookies for Steepster and re-logged in, no luck.
Alita – I just posted one, do you see it?
The only two notes I see in my feed after the one you mentioned are from Chi-Town Anglophile and Keemunlover, and it doesn’t look like you follow them. It does seem to work properly when I post a new note, so fingers crossed we see everything we should from this point forward.
I see your newest one Cameron, but I’ve been following Kaylee for a long time and “Kaylee drank Gokujo Hojicha by Ippodo Tea” does NOT appear, and it was posted after the Chi-Town Anglophile and Keemunlover ones…
I don’t see Kaylee’s note either for some reason. I was just assuming they were in the middle of fixing the problem so it wasn’t working consistently. Guess we’ll just have to keep an eye on it and see if any other notes don’t show up.
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